Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my size?
Please refer to our comprehensive Size Guide located on each product page. We provide detailed measurements to ensure you find the perfect fit.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. You may cancel or modify an order within 60 minutes of placement by contacting our support team.
Are the colors of the items accurate on the website?
We strive to display our products as accurately as possible. However, slight variations may occur due to different monitor settings and lighting conditions.
How should I care for my Epica garments?
Each item includes specific care instructions on the inner label. We generally recommend gentle washing and avoiding high heat to preserve fabric quality.
Do you restock items that are sold out?
Many of our popular items are restocked. You can sign up for 'Back in Stock' notifications on the product page to be alerted via email.
Is my payment information secure?
Yes, Epica uses industry-standard SSL encryption and secure payment gateways to ensure your personal and financial data is fully protected.